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AE

Shipping Information for United Arab Emirates

iHerb is a US company that has been serving customers worldwide since 1996 and ships to over 180 different countries! All iHerb orders are shipped directly from our US fulfillment centers, located in California, Illinois, and Pennsylvania, and internationally, in South Korea and Hong Kong.

Delivering More Value!
FREE Shipping on orders over AED220.00.
Limited Time Only.

AE United Arab Emirates

Available shipping methods

Transcorp - Temperature Controlled FedEx DHL Express Aramex Global Air with Tracking

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office in United Arab Emirates to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: UAE Federal Customs Authority

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

DDP (Delivered Duties Paid) service is now available for shipments to UAE. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery.

  • Global Air with Tracking: If Global Air with Tracking is selected, then iHerb will ship with the quickest and most affordable carrier in your region via, Shipa, Elite, Transcorp, NAQEL or Aramex. Please see below for details on each carrier option.
  • SMSA Express: For shipping related inquiries regarding SMSA Express orders, please contact the SMSA Express call center at +971 600527225 or email at [email protected]
  • Clearance restriction: max 3 of the same product may be placed per order.

  • ARAMEX: For shipping related inquiries regarding Aramex orders, please contact Aramex – United Arab Emirates - Dubai at +971 (600) 544000 or email at [email protected]
  • Shipa: For shipping related inquiries regarding Shipa orders, please contact the Shipa Customer Service at 800shipa (+97180074472) or email at [email protected]
  • Elite: For shipping related inquiries regarding Elite orders, please contact the Elite Customer Service at +971 42205007 or email at [email protected]
  • Transcorp: For shipping related inquiries regarding Transcorp orders, please contact Transcorp customer service at 800- CHILL or email at [email protected]
  • DHL Express: For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at +971 600567567.
  • FedEx: For shipping related inquiries regarding FedEx orders, please contact the FedEx call center at 8000150001
  • NAQEL: For shipping related inquiries regarding NAQEL orders, please contact the NAQEL Customer Service at 971 43131800 UAE toll free number or email [email protected]

Restrictions

At iHerb, we respect the rules and regulations of UAE government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into UAE: poppy seeds, medicinal products

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